Who are ‘we’?
We are Exeter Historic Buildings Trust (EHBT), St Nicholas Priory, The Mint, Exeter, Devon EX4 3BL. Registered charity number: 1054232
In this policy whenever you see ‘I’, ‘we’, ‘us’, ‘our’, it refers to EHBT.
We are committed to protecting your privacy in accordance to our obligations under data protection legislation – the Data Protection Act 2018.
How do we collect your personal information?
We may collect data when you:
- Visit our website
- Fill in the contact form on our website
- Purchase a service from us
- Engage with us on social media
Information collected automatically through our website
What information do we collect about you and how do we use it?
We may collect your name, address, email address and telephone number.
We may use your personal data for the following purposes:
- To respond to you when you have contacted us
- To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us
- To send you communications required by law or which are necessary to inform you about our changes to the services we provide you
- To comply with our contractual or legal obligations to share data with law enforcement. For example, when a court order is submitted to share data with law enforcement agencies or a court of law
Email marketing communications: We will only contact you if you have given us permission to do so. By consenting to receiving emails from us, you are giving us permission to use your email address to send you email marketing communications. If you don’t want to receive email marketing communications from us anymore, you can opt out at any time by contacting us or using the ‘Unsubscribe’ link within our emails.
Third parties: We will never sell your personal information, and we will never share your data with third parties for marketing purposes unless you have given us your consent.
Retention: We will only hold your personal information for as long as necessary for the purpose for which it was obtained.
Keeping your information secure
We will always ensure that your personal information is secure and that we have the necessary controls in place, and conduct regular audits, in order to protect it.
Third parties: We sometimes use other companies to collect or process your personal information on our behalf. We ensure that any third parties are contractually bound to ensure the security of your information. If requested, we may need to provide the police, regulatory bodies or legal advisors with your information.
We will never share your information will any other third parties unless you have given us your permission to do so.
Your right to access our data
You have the right to ask us for a copy of the personal information we hold about you. You also have the right to request for any personal information we hold about you to be erased where there is no compelling reason for us to continue to process this data. If you wish to request this information please write to us at Data Protection, Exeter Historic Buildings Trust (EHBT), St Nicholas Priory, The Mint, Exeter, Devon EX4 3BL.
You will be asked to provide the following details: the personal information you wish to access, where it is likely to be held, and the date range of the information you wish to access. We will also be asked to provide two forms of identification. Once we have received this information and your identification, we will respond within one month. This timeframe may be extended by up to two months if your request is particularly complex.
Queries or concerns
If you have any queries or concerns about data protection at EHBT, please contact us. If you are not happy with the response you receive, you may wish to contact the Information Commissioner’s Office at www.ico.org.uk